top of page

Privacy Policy

A legal disclaimer

PRIVACY POLICY

Effective Date: August 22, 2026

Welcome to Hobo Freight ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our specialty tools and gear.

1. Information We Collect

  • Personal Information: When you make a purchase, create an account, or contact us, we collect details such as your name, shipping address, billing address, email address, phone number, and payment information.

  • Automated Data: We automatically collect standard usage information, including your IP address, browser type, device details, pages viewed, and referral URLs via cookies and similar tracking technologies.

2. How We Use Your Information

  • Order Processing: To process transactions, fulfill orders, ship specialty gear, and send order confirmations or updates.

  • Customer Support: To respond to your inquiries, offer technical support, and handle returns or warranty claims.

  • Site Improvement: To analyze website traffic, optimize layout, and enhance the overall shopping experience.

  • Marketing: With your consent, we may send promotional emails regarding new tools, sales, or updates. You can opt out at any time.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We only share data with trusted third parties to operate our business, such as:

  • Payment processors to execute transactions safely.

  • Logistics and shipping partners to deliver your orders.

  • Analytics services to evaluate site performance.

All third-party service providers are obligated to protect your information and may only use it for the specific services they provide to us.

4. Data Security

We implement industry-standard security measures—including SSL encryption and secure payment gateways—to protect your personal data against unauthorized access, alteration, or disclosure. However, no online transmission or storage method is 100% secure.

5. Cookies and Tracking

We use cookies to manage shopping carts, remember user preferences, and gather general traffic data. You can choose to disable cookies through your web browser settings, though some site features may not function properly as a result.

6. Your Rights

Depending on your jurisdiction, you have the right to access, correct, or request the deletion of your personal data. You may also request to opt out of marketing communications by following the "Unsubscribe" link in any promotional email.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

bottom of page