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Shipping Policy

A legal disclaimer

Effective Date: August 22, 2026

Thank you for visiting and shopping at Hobo Freight. I want to ensure your shopping experience is as transparent as possible. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

  • Please note that during high-volume periods (such as sales or holidays), order processing may take up to 5 business days.

2. Estimated Delivery Windows

Because I work with global fulfillment partners to offer competitive pricing and specialized inventory, shipping times depend on your destination:

RegionEstimated Delivery Time

United States7 – 15 Business Days

Canada / UK / Australia8 – 18 Business Days

International (Rest of World)10 – 25 Business Days

Disclaimer: Delivery times are estimates, not guarantees. External factors such as customs processing, weather events, or carrier delays are outside our control.

3. Multiple Package Shipments

If you order multiple items, they may be fulfilled by different suppliers or logistics centers. As a result, your items may arrive in separate packages and at slightly different times. You will receive a separate tracking number for each package shipped.

4. Order Tracking

When your order ships, you will automatically receive an email confirmation with your tracking information.

  • Please allow 2 to 5 business days for tracking details to update in the carrier's system after receiving your shipping confirmation.

5. Customs, Duties, and Import Taxes

Hobo Freight is not responsible for any customs clearance, import duties, or local taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).

6. Incorrect Address Disclaimer

It is the buyer’s responsibility to ensure that the shipping address entered is correct.

  • If you notice an error in your address, please contact us immediately at help@hobofreight.net.

  • Once an order has been dispatched into the carrier's system, we cannot modify the shipping address or recall the package.

7. Lost, Stolen, or Damaged Packages

  • Damaged Items: If your package arrives damaged, please document the damage with clear photos of the packaging and item(s) and contact me within 48 hours of delivery at [Support Email] so we can arrange a replacement or refund.

  • Lost or Delayed Shipments: If your tracking status has not updated for more than 10 business days, or if your package exceeds the estimated delivery window, please contact us with your order number so we can file an inquiry with the carrier.

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